Terms and conditions

These general terms and conditions of trade will be used for every transaction made between Hotel Opus Horsens and the guest. Any deviation of these terms and conditions must be made in writing between the two parties.
 

1. Reservation and confirmation

Once Munkebjerg Hotel has received the reservation, Hotel Opus Horsens will send a confirmation as soon as possible to the given email address, with information regarding order number, name and address and a general overview of the reservation including the reservation number.

Once this confirmation mail has been received, we consider the agreement to be valid. The content of the reservation alone, is that which is binding for Hotel Opus Horsens.

Every reservation made on our website will be considered as a request, and the confirmation of the reservation will therefore only be finalized once Hotel Opus Horsens has accepted the request.

Hotel Opus Horsens cannot be held responsible for errors in price, room vacancies or other tender material on the website.   

When making the online reservation, the guest will have to provide the necessary personal information required by public authorities, and also required by Hotel Opus Horsens in order for them to register the people who will be staying at the hotel.

All guests must register their full name, address and telephone number. Upon arrival guests must provide legitimate identification and a signature to confirm the given information.

Handling of all personal data is done in accordance with valid laws and regulations, and in accordance with item no.8.

 

2. Prices

All prices on our website are including VAT and are in Danish Crowns, unless otherwise stated.

The total price on the confirmation and which is also stated on the website before the reservation is made, includes VAT, extra charges and any other possible charges. 


3. Conditions of payment. 

Payment for the reservation will take place upon arrival at Hotel Opus Horsens. Unless the reservation is marked “non-refundable” or “Best price” the payment will be made with credit card provided.

We accept the following credit cards: Dankort, Masterkort, Maestro, Visa, JCB og American Express.

Commercial cards issued within or outside of EU/EØS and private cards issued outside EU/EØS will be charged a fee which you can see on your receipt. The fee rate varies depending on the type of card and the country of origin. All transactions on American Express cards are surcharged.